Incentiwised: Customer Loyalty App
Loyalty cards, without the cards.
Overview
Incentiwised lets a business run a digital loyalty programme. Customers earn points and wallet money in several ways, see their balance in a smartphone app, and redeem it for rewards. It replaces the paper stamp card and the plastic loyalty card with something the customer actually keeps on them.
- Customer app: wallet, points, rewards
- Business admin panel
- Ledger-based points and wallet
- Multiple earning rules + referrals
- Reward and offer catalogue
- Replaces paper and plastic cards
- Category
- Loyalty & rewards mobile app
- Built with
- Mobile appAdmin panelREST APIPoints & wallet ledger
The challenge
Physical loyalty cards get lost, are easy to forge, and tell the business nothing about who its best customers are. A digital programme has to be simple enough for a shopper to use at the counter, flexible enough for the business to design its own rules, and strict about the numbers, because points and wallet money are effectively a currency.
The solution
I built a mobile app for customers and an admin panel for the business, both backed by an API. Every point and wallet transaction is written to a ledger, so balances are always calculated from history rather than edited by hand, and every reward can be traced to how it was earned. Businesses can award points for purchases, sign-ups, referrals and promotions, credit wallet money, and publish rewards and brand offers that customers browse and claim in the app. The customer app covers sign-in, wallet balance, points history, rewards and offers.
A closer look
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