Privacy Policy

1. Who we are

Build With Owais (operated by Owais Noor, trading as CodeMites) is the data controller responsible for your information. We are based at Residency Road, Lal Chowk, Srinagar, Jammu & Kashmir 190001, India. For any privacy question, email hi@buildwithowais.com.

2. Information we collect

We only collect what we need to respond to you and run this site:

• Details you submit through our contact, quote, or lead-magnet forms — your name, email address, phone number, selected service, and any message you write.
• Records of our correspondence when you email, call, or chat with us.
• Technical and usage data — IP address, browser type, device, referring pages, and how you interact with the site — collected through cookies and analytics.
• We do not intentionally collect sensitive personal data, and we ask that you don't send it through our forms.

3. How we use your information

• To reply to your enquiry and prepare quotes or proposals.
• To deliver the free resource (lead magnet) you requested.
• To provide, maintain, secure, and improve our website and services.
• To send service-related communications about a project you have engaged us for.
• To detect, prevent, and address fraud, spam, and security issues.
• To comply with our legal obligations.

4. Legal bases for processing

We rely on your consent (which you can withdraw at any time), the performance of a contract with you, our legitimate interest in operating and improving our business, and compliance with applicable law.

5. Cookies and analytics

We use cookies and similar technologies for essential functionality and to understand how the site is used — including Google Analytics 4 and Microsoft Clarity. Full details are in our Cookie Policy at https://buildwithowais.com/cookie.

6. Service providers we share data with

We never sell your personal data. We share it only with trusted providers who help us operate, and only as far as needed:

• Resend — to deliver notification and lead-magnet emails.
• Google Analytics — website usage measurement.
• Microsoft Clarity — anonymised interaction and heatmap analytics.
• Tawk.to — live chat, when you choose to use it.
• Vercel — website hosting and infrastructure.
• We may also disclose information where required by law or to protect our legal rights.

7. Data retention

We keep enquiry and client information only as long as necessary for the purposes above — typically for the duration of our relationship and a reasonable period afterwards to meet legal, tax, and accounting requirements — then delete or anonymise it.

8. How we protect your data

We use HTTPS encryption in transit, form spam protection (including a CAPTCHA and rate limiting), and access controls. No method of transmission over the internet is completely secure, but we take reasonable steps to safeguard your information.

9. Your rights

You can request access to, correction of, or deletion of your personal data, object to or restrict its processing, and withdraw consent at any time. To exercise any of these rights, email hi@buildwithowais.com and we will respond within a reasonable timeframe.

10. International transfers

Some of our providers process data outside India. Where that happens, we take reasonable steps to ensure your information continues to be protected in line with this policy.

11. Children's privacy

Our website and services are intended for adults and business owners. We do not knowingly collect data from children under 16. If you believe a child has provided us data, contact us and we will delete it.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be posted here with a revised date.

13. Contact us

Questions about your privacy or this policy? Email hi@buildwithowais.com or write to us at Residency Road, Lal Chowk, Srinagar, Jammu & Kashmir 190001, India.